Privacy Policy

1. Information We Collect

When you use our Site, we may collect:

• Personal information such as your name, email address, and shipping address when you place an order
• Payment information processed securely by payment providers (we do not store full credit card details)
• Order and transaction details
• Technical information such as IP address, browser type, device information, and browsing behavior on the Site

2. How We Use Your Information

We may use your personal information to:

• Process and deliver your orders
• Provide customer service and respond to inquiries
• Send updates about your order
• Improve and optimize the website and user experience
• Send promotional emails only if you have given consent

3. Sharing of Information

We share your information only when necessary to operate our store, such as with payment processors, shipping carriers, and website hosting providers. We do not sell, rent, or trade your personal information.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

5. Data Retention

We retain personal data only for as long as necessary to fulfill orders, provide services, comply with legal obligations, and resolve disputes.

6. Your Rights

Depending on applicable laws, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent for marketing communications

To exercise these rights, please contact us at: info@yuicrochet.com

7. GDPR Notice

If you are located in the European Economic Area (EEA), your personal data will be processed in accordance with the General Data Protection Regulation (GDPR).

• We process personal data only when necessary to fulfill a contract, comply with legal obligations, or with your consent
• Your data will be used only for specific and legitimate purposes
• You may request access, correction, deletion, or restriction of processing

You also have the right to lodge a complaint with your local data protection authority.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised “Last Updated” date.

9. International Orders

Yui Crochet ships products worldwide. If you place an order from outside France, your personal information may be transferred to and processed in other countries as necessary to complete shipping and order fulfillment through our logistics and service providers.